Has anybody used this airline before? I am on my way back to the Philippines next month and have booked flights from the UK to Manila with a 3 night stopover in KL. The flight from KL to Manila is with Air Asia and is not a problem but I am having problems selecting seats for the 4 legs of my journey with Saudia Airlines.
I have booked through a 3rd party (Jetabroad) and used them before with no major issues. My problem is that when I log into the Saudia Airlines website and try to select my seats, only a small portion of the interior of the plane comes up and on 3 legs of my journey they do not show any seats, just the areas where the toilets and galley is located and the aircraft wings are also visible. On the 2nd leg from Jeddah to KL a small selection of seats are available to be selected and I am able to select a seat.
Every other airline I have used when selecting seats has shown the full interior of the aircraft and shown all the seats. The ones that have already been selected are usually shown with an X or are coloured in so to show they are not available but still I could see what was and was not available to select in all sections of the aircraft.
Does anybody have an experience of booking seats with Saudia or have any idea why the whole interior of the aircraft is not shown when I try to reserve my seats?
I will also say that I find it hard to believe that none of the seats shown in the small section of the aircraft shown on the 2nd leg of my journey have been reserved.
