So we have our SEF appointment in Porto, even though we live in Lisbon, but what we just noticed was that my appointment is in Porto and my husbands appointment on the same day half an hour later is in a different part of Porto which is an hour away.
I have written to the SES and explain the situation, but they don't seem to understand what I'm asking and wrote back a message that really didn't make any sense. As they don't pick the phone up I don't know how to change the appointment or to explain to someone that they have made a mess and that we are a couple and would like to go to the same place at around the same time. Does anyone have any suggestions?