I had to arrange the internet in the new rental. Tried Cyta shop in the Kings Mall as that was what was previously installed but they were unable to find the address of the property on their system and the fact I gave them a picture of the existing modem did not help! They said they could only make the order if I could send a copy of the previous owners bill. All after waiting for 1 hour in the shop and another 30 mins at the desk :-/ So I left it
The neighbour said they had Primetel so I went onto their web site and arrange the whole thing on line including all the id checks and sending a copy of the electric order. They send emails with links to upload the docs and another web site that uses a copy of the passport and a selfie. Still took 1 hour but better than going to the shop.
Now the order has been place they said 15-20 working days before the connection is live!
Just having to use mobile data for the time being and fingers crossed Primetel delivery faster that estimated :-)