mohsen ghazel

  The Rutland square Hotel & Conference centre July2010 Present Head waiter and conference organiser As Head waiter I manage the restaurant and Bar area during busy conferences and events. We have a separate conference Hall which can be book for a range of events which I tailor to the needs of the customers. Whether it is Weddings or business conferences I always maintain the highest standards of customer service. Often working split shifts and I am happy to fit into the needs of the business. I take great pleasure in helping develop new members of staff improve their skills and learning new techniques for myself. Notts County Football Club, Nottingham June 2008 July 2010 Events and function co-ordinator during my time at Notts County Football Club, I was involved in co-ordinating various events and functions at this large venue in the centre of Nottingham. My main duties involved table service, bar work and ensuring an excellent hospitality service was provided to each customer. Working in such an environment as this required excellent customer service and time management skills some private parties regularly topped 350 guests! - In addition to an ability to prioritise workload and an exceptional attention to detail.   Britannia Hotel, Nottingham December 2007 June 2008 Waiter & Room service My main duties were table sitting and silver service for a 6 month contract in a part time capacity. Day to Day I would work Shifts either supervising Breakfast or Evening shifts attending to Room service and any requirements guests might have.   Oceania Riu Palace hotel (5 Star), Hammamet, Tunisia May 1996 December 2007 Restaurant supervisor. During my time at the Oceania Riu Palace Hotel, I was responsible for the room service requirements nearly 450 rooms. My duties included delivery of meals, maintenance of mini bars and ensuring all guest requirements were catered for. This required