Hi all i have an old pommie landlord who is not that tech savy trying to renew his english passport which is about to run out which would not be good as he has resided here many years, his problem is!! after all the information he has submitted online and paid via Visa debit card the passport office has asked (online) for a POSTCODE STATEMENT ACCOUNT ADDRESS ?? what is this as cant find any info on this, can anybody help this gent out please ?
Bernie