hi stigandre-norway ,
you did not get it. Tell her to make all required paper such as DFA authentication Certificate with Red Ribbon , Parents consent letter, then Translated to Arabic. from philippine . Her any relative can send all these from filippine. look at me. i did not go philippine. my spouse family send all required from philipine . i just sent money. for your known just tell to any EXPRESS . they will send to you all within one week. no need to ask her relative. you need to pay arround 9500 peso for all