I must admit some blame for not haulting the transaction before the blatant robbery, but even that would be questionable. In planning a trip to Bangkok a friend reminded me that my appointment at the US EMBASSY was scheduled for December not November. Thus, I realized that I would not be able to go to my trip until after the first, and as such also realized that I must quickly cancel my flight.
All of this discoveries and action occured that less than 24 hours apart and the airline stated that if cancelled and reschedule the flight in less than 24 hours that would be totally refunded but when attempting to cancel and reschedule the airline kapt me on the phone for approximately seven hours trying to tell me that they could not reimburse my money until I paid for the new ticket.
First: They tried to insist the reschedule has to be paid. Then they insisted that the ticket would be 40% more than originally stated. After constant discussion as to how and why they so called no problem in reimbursement then became fee's and added charges as default. I then insisted to speak to someone who is in charge and was put on hold for over an hour of listening to music. However, upon the sales person returning with leme excuse that manager was not there ad also claiming that either had to pay or the flight would not be change. I then out of desperation gave in and said OK followed by a question, " So, would you please tell me what the final cost of my flight to Manila is? Then I was informed that my flight cost 21500 pesos!"
Now I immediately hang up the phone, called my bank, and insisted the bank not to pay any ticket that may come forward from C*** p*** airline. After which I explain everything to my bank. Two weeks later my bank informed me that nothing could be done because C*** p*** falsified there information which thus stated that I made no attempt to cancel any flights after seven days later which of course was a lie, so now I lost 21500 pesos.
Reason : To avoid diffamation, name of company has been moderated.
