Questions about Landlord

Hi all,
We are living in a flat for 2 months and we took it in a hurry. So, the renovation was not done. Overall the flat is good but needs some fixing from the flat owner like:
1) Washroom door doesnt get closed!!
2) The water taps are not working properly.
3) He has not vacated the keller although it is mentioned in the contract.

We have already reminded him so many times that he needs to get things done and he always promises to do that but still the tasks are not done. My question is what steps can we take now?
a) Can we get 1 and 2 things done by a technician by our self and can we reduce the money from his next rent?
b) Can we also reduce the money for the keller say 50 or 100 Euros per month until he vacates the keller?

We are new here in Germany and we dont want to get into legal issues and we want the tasks done as well.
Any suggestions from experts?

Thanks in advance.
Regards,
MYaqoob

Dear MYaqoob,
Disclaimer : Although the people in this forum may have warm voices, wear blue glasses, colorful clothing and softly whistle "don't kill the world" on their way to the trainstation - answers here is not a replacement for getting professional support :

Step 0 : (seriously consider to)
i-Join a "Mieterschutzverein" (possible online) (Generally 2 year membership, join fee  =15€ once-off, 5,75€ per month (prices vary).
ii-Or get a lawyer (if you have legal insurance but forgot to mention this up till now the insurance is often void anyway. Legal fees tables for that depends on the size of the claim - reckon with nothing less than 1100€. if you loose, you have to pay his/her laywer also.


Anyway be prepared to answer the following


A) Was any of these  additionally points stated on the contract, or, for that matter, on a letter countersigned by both parties?

B) Do you have
i) any formal written proof of your complaints / in the presence of another objective party or
ii) was it all verbally / via the telephone/  ?
Otherwise it is possible to claim that he was unaware /you didn't clearly communicate.

3) Before you start with step a) or b) You have to give a landlord sufficient time to correct his obligations, with the clock starting to tick only after formally (ie letter) documenting your complaints (Einwurf-Einschreiben oder Einschreiben mit Rückschein).
Ideally you documented all deficits on the first day with photos. Photo-copies should be included. Note everything, 1mm scratches, loose screws, unfinished painting, 3mm water spots on floors, scratches on taps/ baths, molds,  doors creaking etc. If you procrastinated, and can't afford to follow step 0 (i or ii), get it done, keep a copy and send it in letter form to him/her anyway. State a fair time to get the deficits corrected - 2  weeks. (If you give 3 months, its obviously not a big issue for you)

Some contract states the responsibility of "minor reparation /Kleine instandhaltung" towards the rentee, over time, in which case say 6-8 months after contract signature, up to 100€ is deemed acceptable and leaking taps/ loose door handles will be for your own account.


There are rent reduction tables based on Legal proceedings.
a) For the inability to use the Kellerraum, WuM 1981, U19 allowed 10% rent reduction.
b) Leaking taps - not mention
c) Partly closing doors -not mentioned (Only Missing inner doors, Altona ZMR 2008, 298 allowed 25% rent reduction.
so you have roughly 10% deficit -give or take


A deficit is usually defined at 10% value of the rent (LG Münster). Only when reaching a 22% deficit you are allowed to exit the contract without notice. You have a marginal case for extreme measures. Avoid nitpicking minor issues but be firm on documenting the original state (before you moved in). This will be a major help when you are leaving and reparations are needed.

Consider a sample letter :

Mängelanzeige

Frankfurt, den 18 September
Sehr geehrter Herr Thickskinned,

in meiner Wohnung ist folgender Mangel/sind folgende Mängel aufgetreten:
........................................................
Gemäß § 535 BGB sind Sie zur Instandhaltung verpflichtet.
Ich bitte Sie, den Mangel/die Mängel innerhalb von zwei Wochen, spätestens bis zum ... beseitigen zu lassen.
Bis zur endgültigen Beseitigung des Mangels/der Mängel werde ich die Miete unter Vorbehalt zahlen. Dies betrifft auch schon die bereits für diesen Monat gezahlte Miete.

Mit freundlichen Grüßen
MYaqoob NiceGirl

* siehe hierzu unter „Mängelbeseitigung: zusätzliche Maßnahmen

Thanks a lot for all the detail.

JohannesM has described everything very well:
You need to sen a letter to the landlord, describing the problems and giving him a deadline for solving them (2 weeks is perfect!). Also, mention in the letter that you will reduce the rent by a reasonable percentage (10% is good) until they are solved.
I believe he will then get it done in no time. If not, you pay less and can consider terminating the contract (with 3 month notice).

Thanks Beppi. Your advise is much appreciated. Thanks.

Like to add something in general to what has been posted. There are a lot of laws in Germany that sound good but the problem is with enforcement. For conflicts like mentioned neither the police nor any government bureau is going to help. Even when one has suffered a wrongdoing, getting any satisfaction from a court is questionable. The courts are horribly over-worked and inefficient. Even the smallest claim can takes years to be settled and usually goes through a couple levels of hearings on appeal. Even when one has a clear claim, judges seem to often decide otherwise. Since one may have to pay legal and court fees, anything under 1000 euros is not worth the risk. That said; another place to look for help with legal conflicts is the local Verbraucherzentrale or consumer protection center found in most cities. They can often help with contested agreements with telephone or internet providers etc. and usually only charge 30 to 50 euros for an initial meeting to hear your problem and give advice. Whether they can help with such a landlord conflict should be answered before they set you up with an appointment.