The water company has a strange definition of what's a reason for an emergency repair.
The main valve of our connection broke when I was trying to open it after a repair to the house water system so my wife called the water company.
"Is there any water leaking from it?" No, but we have no water in the house. "OK, that's no emergency so it may take a while before it will be repaired."
Excuse me? A household without water is no reason for an emergency repair but a leak is? Isn't this the same water company that lost 50% of the water that they pumped in their system back in 2001 and 60%(!) last summer?
I understood that they finally got off their butts and started repairing leaks, a good thing although at least 25 years too late.
Now, if that results in not coming to repair my water connection and telling us that it's no emergency to be without water it's kind of strange.
I told my wife to tell them if they needed a leak to come over I could easily take care of that but she thought that was no good plan.
It's been 8 days and many phone calls but nothing happened.
Luckily I have a couple of tanks and (they were full) and a pump so we're OK. We can also if we run out fill the tanks with a long garden hose from one of the neighbors, one gets creative on this island.
But I still can't get it in my head that they just tell us it's no emergency and that we'll have to wait. How long? Dunno, until mañana I guess...