Hi Everyone. I am wondering if anyone can help me on this one and give my Wife and I some advice on this matter .
We rented a property in Xemxija on 11.11.2014. We asked the landlady to fill in her portion of the 'H' Form when we moved in but she refused to do so, therefore for the first 3 x months January, February and March 2015. we were charged and paid Domestic / Non Residential + Nil Residents Tariff. After 3 x months in April. 2015. we were charged Residential + 2 x Residents until our final month in November. 2015. this was calculated by means of the Arms Portal Calculator read from the electricity and water meters in our rented property. When we paid our utility on our final month in November. we asked her for the original Arms Bill which she should have received at her home address, she told us that she had only received the estimated bill, I pointed out to her that for the first 3 x months of the year we were renting we had been on Domestic / Non Residential Nil Residents Tariff and we shouldn't have been she replied that because we had not yet received our e Residency I.D. Cards during these 3 x months arms had told her that we had to pay Domestic / Non Residential + Nil Residents Tariff even though she had copies of our passports, we cannot understand this because on 08.04.2015 the Tariff changed to Residential + 2 x Residents even though we didn't received or e Residency I.D. Cards until 15.04.2015 and 07.08.2015. respectively and she never asked whether or not we had received them. Is this landlady correct in what she says or not because she wont accept it. The fact is from 11.12.2014 to 08.01.2015. we paid E73.55. Non Residential when we should have paid E54.80. Residential a difference of E18.75. From 08.01.2015 to 08.02.2015. we paid E90.37. Non Residential when we should have paid E56.28. Residential a difference of E34.09. On 08.02.2015. to 04.03.2015. we paid E85.69. Non Residential when we should have paid E62.24. Residential a difference of E23.45. all totaling up to E76.29. for the 3 x months. if this is not correct what can we do about it? Can anyone help us on this one