In February 2015, I needed to renew my Visa, and I was getting a 6 month extension to take me to 18 October 2015.
But my ACR card was expiring in May 2015. I asked if they could renew it early. They said NO, and I must do it at next Visa Renewal.
I wondered about that as it meant I would not have a valid ACR card from May to October.
In June I asked at another Boi office, and was again told, its OK, just renew at next Visa Renewal.
Now today, 28 September. I have a Visa still to 18 October, but I need to fly out in 7 days time.
I go to the Boi to get my Emigration Clearance Certificate [ECC]
And the problems begin:
Sir, your ACR card has expired. (Yes I know, giving full explanation)
Sir, you need an ACR card for an ECC. (Yes I know, Can you renew the ACR now please)
Sir, you can only renew it when your renew your visa (Oh.. But I am leaving and don't need to renew the Visa )
Sir, You need to extend your visa, so you can get an ACR card, so you can get an ECC and leave... even though you don't need the Visa Extension.
6,000 pesos later, and about 3 hours later, I am told to come back on the 28th October to collect the ACR card. (But I am leaving on the 5th, I say)
You can get someone else to collect it. (What about the airport and me leaving)?
Just show them the receipt. As long as we have the money you can leave OK.
Frustration and the Philippines....
Glad I applied for the ECC in plenty of time...