Job Responsibilities:
- Responds to customer inquiries via calls, email and chat support in a timely and efficient manner
- Prepares reports as requested by the department
- Supervises customer service agents with coaching and mentoring sessions
- Ensures that the customer service team meets high quality standard
Job Requirements:
- Candidate must possess at least a Bachelor's/College Degree, any field.
- At least 3 year(s) of working experience in the related field is required for this position.
- Preferably Supervisor/5 Yrs & Up Experienced Employees specializing in Customer Service or equivalent
- Must have an above average communication skills both oral and written
- Bilingual, Bahasa Indonesia and English languages
- Must be able to adapt to a multicultural environment
- Must be willing to work on a rotating shift schedule
- Must be willing to be relocated to Makati City, Philippines
- Full- Time position(s) available
Interested Candidates may send their CV to [email protected]