Enpaq change of address

Having just joined Enpaq couple of days ago,  received an email yesterday that they are changing address and they sent an example of how packages should be addressed from now, but it looks a bit weird to me.

The name is written as Last name -then First name- then Last name again, which looks a bit strange and might confuse some senders who may think it is a mistake.

Say for example your name is Fred Smith according to the new address system,this should be written as
Smith Fred Smith.

Seems a bit stupid to me why not just have the normal name?

I wrote to them to make sure that it is the correct way to address in future, but got no actual reply to that enquiry, just the same letter as before.

Any of you guys using Enpaq got the same information and know if this is the correct way to address for future packages?

further to last

And at the moment having doubts about using Enpaq, came across some facebook comments which do not make positive reading!
Many said serious probs of late, since some guy called Emanuel left and seems its gone downhill rapidly with stuff going missing?

>Ever since Emanuel left, it's gone down hill.